Choose the Perfect Plan for Your Business
Start with our free trial and scale as you grow. All plans include our core AI features, with advanced capabilities available in higher tiers.
Starter
Perfect for small businesses getting started
What's included:
- Up to 1,000 conversations/month
- AI-powered responses
- Basic knowledge base (100 articles)
- Email support
- Basic analytics
- Standard widget customization
- PDF & Markdown upload
- Public FAQ generation
Not included:
- No live agent support
- No Slack integration
- Basic customization only
Pro
Ideal for growing teams with live support needs
What's included:
- Up to 10,000 conversations/month
- Advanced AI with RAG
- Unlimited knowledge base articles
- Live agent support
- Slack integration
- Advanced analytics dashboard
- Confluence integration
- Custom widget branding
- Email automation
- Business hours configuration
- Chat transfer capabilities
- AI-suggested responses for agents
Enterprise
For large organizations with custom requirements
What's included:
- Unlimited conversations
- Custom AI training
- White-label solution
- Dedicated support manager
- Custom integrations
- Advanced security features
- SLA guarantees
- Priority support
- Custom deployment options
- Advanced analytics & reporting
- Multi-team management
- API access & webhooks
Frequently Asked Questions
Everything you need to know about our pricing and plans
Can I change plans anytime?
Yes, you can upgrade or downgrade your plan at any time. Changes take effect immediately, and we'll prorate any billing differences.
What happens if I exceed my conversation limit?
We'll notify you when you're approaching your limit. You can upgrade your plan or purchase additional conversations as needed.
Do you offer a free trial?
Yes! Our Pro plan comes with a 14-day free trial. No credit card required to get started.
Is there a setup fee?
No setup fees for any plan. You only pay the monthly subscription fee.
Can I cancel anytime?
Yes, you can cancel your subscription at any time. Your service will continue until the end of your current billing period.
Ready to Get Started?
Join thousands of companies already using Koi to transform their customer support. Start your free trial today - no credit card required.